Privacy Policy
We do everything in our power to make sure your information is handled with safety, security, and respect. If you have any questions, reach out at hello@websitesprint.com.au
Privacy Policy
Business Name - Website Sprint
ABN - 62 690 247 722
Jurisdiction - Queensland, Australia
Effective Date - June 30, 2026
1. Introduction and Commitment to Privacy
Website Sprint ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy details how we collect, use, disclose, manage, and protect your personal information in connection with our subscription website services and your interactions with our website located at www.websitesprint.com.au (the "Website").
We govern our collection and handling of personal information in alignment with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By activating a subscription, submitting an inquiry, or interacting with our Website, you consent to the collection, storage, use, and disclosure of your personal information as set out in this Privacy Policy.
2. The Types of Personal Information We Collect
In order to provide our services, design your website, and manage your account, we may collect the following types of personal information:
Identity and Contact Information: Your full name, business name, Australian Business Number (ABN), email address, physical address, and telephone number.
Financial and Billing Information: Bank account or credit card numbers, billing addresses, and payment history. Please note that credit card details are encrypted and securely processed by our third-party payment gateway providers. We do not store raw credit card details on our local servers.
Client Content and Project Information: Any text, images, logos, business biographies, social media links, or personal profiles you provide to us to build, host, and publish your website.
Technical and Usage Data: Internet Protocol (IP) addresses, browser type, geographic location, pages visited on our Website, time spent on pages, and cookies indicating how you navigate our platform.
3. How We Collect Personal Information
We collect personal information through lawful and fair means, primarily directly from you. This occurs when you:
Register an account, fill out setup forms, or sign up for a $199 AUD + GST monthly subscription via checkout on our Website.
Communicate with our design or support teams via email, telephone, contact forms, or client portal interactions.
Provide text, images, and other assets intended to populate your custom website layout.
We may also collect standard technical information automatically via cookies, web beacons, and embedded analytics tools when you navigate through our Website.
4. Purpose of Collection, Use, and Disclosure
We collect, hold, use, and disclose your personal information for the primary purpose of operating our business and delivering our web design and subscription services. Specifically, this includes:
Verifying your identity and setting up your active client account.
Building, configuring, and publishing your website layout and registering your custom domain name.
Processing your automated recurring 30-day subscription billing cycles and issuing tax invoices detailing the 10% GST component.
Providing ongoing technical maintenance, customer service, and addressing optimization requests.
Managing cancellations, deactivating hosting instances, or orchestrating domain name handovers if desired after the 12-month continuous paid threshold is reached.
Complying with statutory accounting, tax obligations, and legal directives issued by Australian law enforcement or regulatory authorities.
5. Sharing Information with Third Parties
We do not sell, rent, or lease your personal information to third parties for marketing purposes. To provide our service efficiently, we may disclose relevant components of your information to vetted third-party service providers, including:
Payment Processors: Secure financial systems and merchant institutions tasked with executing automated recurring 30-day subscription cycles.
Infrastructure and Web Hosts: Third-party server networks, cloud systems, and website maintenance platforms utilized to keep your subscription website live and secure.
Domain Registrars: Relevant naming authorities and registrars necessary to procure and configure your custom domain name during the initial 12-month asset retention period.
Some of these third-party platforms may maintain cloud infrastructure or technical operations located outside of Australia. We take reasonable measures to ensure that any overseas recipient treats your information with structural data safety measures equivalent to Australian standards.
6. Storage and Data Security Infrastructure
The security of your personal data is a priority. We employ robust administrative, electronic, and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse, modification, or exposure.
Data transactions on our Website are encrypted using Secure Socket Layer (SSL) technology. However, no data transmission method over the internet or computerized server can be guaranteed to be 100% secure. While we strive to implement commercial-grade protections, we cannot guarantee absolute security. If a data breach occurs that creates a risk of serious harm, we will promptly notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.
7. Access to and Correction of Your Personal Information
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask for updates or corrections if the data is incomplete, outdated, incorrect, or misleading.
You can manage or correct basic account records at any time by logging into your client portal dashboard. Alternatively, you can submit a formal access or correction request to hello@websitesprint.com.au. We will process your request within a reasonable timeframe (typically within 30 days) and may require verification of your identity before modifying or releasing data. We reserve the right to decline access requests under narrow exceptions provided by the Privacy Act 1988 (Cth).
8. Cookies and Tracking Technologies
Our Website uses cookies, pixel tags, and tracking scripts to optimize your browsing experience, evaluate site performance, and monitor promotional campaigns. Cookies are compact files transferred to your computer's hard drive via your web browser that track interactive patterns.
You can choose to refuse cookies by altering your specific web browser configurations. Please be advised that disabling cookies may restrict functionality or negatively impact your navigation of certain client portal assets or tools on our Website.
9. Direct Marketing Communications
From time to time, we may utilize your contact details to distribute informational announcements, service modifications, promotional offers, or news relating to Website Sprint. Every commercial marketing email we transmit will feature a distinct, automated "Unsubscribe" mechanism. You can opt out of direct marketing communications at any point. Opting out of marketing materials does not stop administrative messages, critical billing invoices, or notice updates concerning your active monthly subscription website.
10. Updates to This Privacy Policy
Website Sprint reserves the right to make modifications, changes, or revisions to this Privacy Policy at any point to reflect modifications to our administrative processes, technological changes, or updates to Australian privacy laws. Any updated document will be published on this page with an adjusted "Effective Date". We encourage you to review this policy periodically to remain informed about how we safeguard your data.
11. Complaints and Contact Information
If you have any questions about this Privacy Policy, wish to exercise your data rights, or believe that we have breached an Australian Privacy Principle, please submit a formal written inquiry to our team using the contact particulars outlined below:
Website Sprint ABN: 62 690 247 722
Locality: Queensland, Australia
Privacy Officer Email: hello@websitesprint.com.au
We take all complaints seriously and will respond to your grievance within a reasonable timeframe (usually within 30 days) to propose an amicable remedy. If you remain dissatisfied with our formal response, you have the legal right to escalate your complaint directly to the Office of the Australian Information Commissioner (OAIC) by visiting their official website at www.oaic.gov.au.